SRE Wasn't Invited to the AI Party
Software Metrics, Operations Paul Karsten Software Metrics, Operations Paul Karsten

SRE Wasn't Invited to the AI Party

There is a significant disconnect between the push for AI adoption in leadership and its practical application within Site Reliability Engineering (SRE) and infrastructure teams. While developers benefit from AI tools like Copilot for code completion and testing, SRE teams, whose work involves declaring desired states, orchestrating systems, and troubleshooting unique infrastructure challenges, find current AI tools largely unhelpful.

AI could make a difference in SRE by acting as intelligent agents that correlate logs, analyze metrics, and identify patterns during incident response, thereby reducing Mean Time To Resolution (MTTR) and demonstrating tangible business value, rather than focusing on traditional code-centric productivity metrics.

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Is AI the new Lotus Notes?
CitizenCoder Paul Karsten CitizenCoder Paul Karsten

Is AI the new Lotus Notes?

AI driven development is creating a "Citizen Developer" movement that, while promising innovation and agility, risks repeating the "technical debt" problems seen with Lotus Notes in the 1990s. This new era of development can lead to undocumented, and unmaintainable and significant security and compliance vulnerabilities, as business units bypass central IT for quick solutions. To mitigate these risks and foster this innovation, organizations should implement proactive strategies like robust developer platforms with effective guardrails to bridge the gap between IT expertise and business user needs.

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Citizen Coder in your Enterprise
CitizenCoder Greg Pearman CitizenCoder Greg Pearman

Citizen Coder in your Enterprise

At Parallaxis, we recognize "Citizen Coders" and "Citizen Developers" as the driving force behind what the broader industry calls "vibe coding"—the intuitive, rapid development approach that prioritizes getting things done over traditional methodologies.

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A Coalition of the Motivated
Collaboration Paul Karsten Collaboration Paul Karsten

A Coalition of the Motivated

A Community of Collaboration approach fosters genuine problem-solving, increases drive and momentum, and ultimately leads to better business results and increased retention. By creating cross-disciplinary communities of affected individuals focused on specific problem statements with defined outcomes we drive greater innovation. They should be temporary in nature and empowered to rethink processes.

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